It’s important to keep your personal information protected. One safeguard we provide is two-step verification, which provides an extra layer of security at login and when you access certain information in your account, such as settings or payments.

Two-step verification (also known as two-factor or multi-factor authentication) helps protect your account by requiring you to take a second step in addition to your password. This helps ensure that it’s you accessing your account and helps block unauthorized access.

Here’s how it works:

1. You log in to your Boujee Workplace account
2. You confirm it’s you in one of three ways:
   • Enter a six-digit code that is sent to your phone
   • Enter a six-digit code that is generated by an authenticator app
   • Use your Boujee Work mobile app to receive a prompt to confirm it’s you

To use two-step verification

Step 1: Enter your password

A good password is the first step to protecting your private information.

• Set up strong passwords (using uppercase, lowercase, numbers, and symbols)
• Use a unique password for every account
• Don’t share or store passwords where someone else could access them (assume hackers can get at any information on your computer)
• Change your passwords every 90 days

Step 2: Verify your account

To verify your account, you can choose from three options:

• Confirm it's you through a prompt from the Boujee Work mobile app
• Have a 6-digit code sent to your phone
• Generate a code with an authenticator app

Enable Boujee Work mobile app prompts

To use this feature, be sure you’ve already downloaded the Boujee Mobile app and enabled notifications on your mobile device. You'll need to stay signed into the Upwork app to receive notifications, including mobile app prompts.

You can enable mobile app prompts to verify your account with these easy steps:

1. Go to Account settings (desktop) or Settings (mobile app) > Password and Security
2. Turn on the toggle switch next to Mobile app prompt
3. Open the prompt from your mobile app when guided to do so
4. Tap on Verify in your mobile app

Enable text message verification (SMS)

You can easily enable text message verification. This is also known as SMS, which stands for short message service. To set it up, just follow these simple steps:

1. Go to Account settings (desktop) or Settings (mobile app) > Password and Security
2. Turn on the toggle switch next to Text message
3. Enter your country code and phone number. We’ll text you a code. Important: The phone number you provide for verification cannot be a VOIP phone number. You must use a standard landline or mobile phone number for verification.
4. Enter the six-digit code and choose Verify

Understand authenticator apps

An authenticator app is an application you can add to your phone or tablet. It creates a 6-8 digit passcode every 30 seconds, which is called a Time-Based One-Time Passcode (TOTP).

The passcodes are account and device specific. This is a standardized method for generating a regularly changing code based on a shared secret (in this case shared between Upwork and your phone, no one else).

• If you also use an authenticator to log in to other accounts, your app will generate different codes for each account
• Your passcode will only generate on the device you enable when you set up the authenticator app. If you get a new phone, you’ll need to transfer the app to your new phone and import your existing accounts into the app. Then you’ll need to disable and re-enable your authenticator app in your Password & Security Settings to pair your new phone to your account

You can choose from many different (and mostly free) authenticator apps. Google Authenticator is a popular app that is available in both the Apple App and Google Play stores.

Enable Authenticator app code verification from within Boujee Workplace

1. Go to Settings › Password and Security
2. Turn the toggle switch on next to Authenticator app code
3. Save the secret key to the authenticator app by manually entering it or scanning the QR code
4. Enter the six-digit code and choose Verify

Disable verification

You can remove your two-step security verification at any time.

1. Go to Settings › Password and Security
2. Turn off the toggle switch next to your chosen verification method
3. Choose Delete in the popup box that appears
4. Confirm Yes, delete and disable the verification method